Quality Assurance Manager

Cardiff Social Services is seeking a Quality Assurance Manager to lead on the implementation of:

A Quality Assurance and Audit Strategy for Children and Adult Services and

Robust Quality Assurance Processes across the Directorate.

As Quality Assurance Manager you will join a committed team, dedicated to providing care and support to the Citizens of Cardiff.

This role will suit an experienced social worker who believes in the value of social work and who thrives on continuous development and service improvement.

The successful candidate will possess the following attributes:

• Strong organisational skills and attention to detail
• Strong communication skills
• Experience of managing others
• Ability to exercise a leadership and challenge function with team managers and social work practitioners
• Ability to identify areas for policy and practice improvement and lead on their implementation

You will work closely with the teams to disseminate good practice across the workforce and raise expectations that the work we do will be of the highest standard.

If you’re someone who is used to working in a fast-paced environment, believes in the value of social work and can promote a ‘best practice first’ culture across the workforce, then this might be the role for you.

Mae Gwasanaethau Cymdeithasol Caerdydd yn chwilio am Reolwr Sicrwydd Ansawdd i arwain ar y gwaith gweithredu:

Strategaeth Sicrwydd Ansawdd ac Archwilio ar gyfer Gwasanaethau Plant ac Oedolion

Prosesau Sicrwydd Ansawdd cadarn ar draws y Gyfarwyddiaeth.

Yn y rôl o Reolwr Sicrwydd Ansawdd byddwch yn ymuno â thîm ymroddgar ac ymrwymedig i ddarparu gofal a chymorth i Ddinasyddion Caerdydd.

Byd y rôl hon yn addas i weithiwr cymdeithasol profiadol sy’n credu yng ngwerthoedd gwaith cymdeithasol ac sy’n ffynnu ar ddatblygiad parhaus a gwella gwasanaeth.

Bydd gan yr ymgeisydd llwyddiannus y nodweddion canlynol:

• Sgiliau trefnu rhagorol a manwl gywirdeb

• Sgiliau cyfathrebu cryf

• Profiad o reoli eraill

• Gallu ymarfer swyddogaeth arwain a herio gyda rheolwyr tîm ac ymarferwyr gwaith cymdeithasol

• Gallu nodi meysydd polisi a gwella arfer ac arwain ar eu gweithrediad

Byddwch yn gweithio’n agos gyda thimau i ledaenu arfer da ar draws y gweithlu a chodi disgwyliadau y bydd y gwaith a wnawn o’r safon uchaf.

Os ydych yn berson sydd wedi dod i arfer ag amgylchedd prysur, yn credu yng ngwerth gwaith cymdeithasol a gallwch hyrwyddo diwylliant ‘arfer gorau yn gyntaf’ ar draws y gweithlu, yna gallai hon fod yn swydd addas i chi.