Quality Assurance Manager

Quality Assurance Manager

Job Type: Full Time, Part Time, Permanent

Location: Police Headquarters, Exeter

Salary: Scale H - Starts at £41,928 rising by yearly increments to a maximum of £46,674 per annum

Type of working arrangement: Hybrid Worker - Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace.

The Role

An opportunity waits for a highly skilled individual to assume the role of a Quality Assurance & Assessment Specialist within their Alliance team. This key position entails the meticulous oversight of training quality across various business sectors, ensuring adherence to stringent standards and licensing provisions.

Key Responsibilities

• Conduct thorough research and analysis of qualification standards set by awarding organisations
• Your expertise will be instrumental in providing strategic guidance to management, facilitating the seamless design, implementation, and management of qualifications, including apprenticeships, across their Learning and Development function.
• With a focus on excellence, the chosen candidate will lead and coordinate assessment teams and continuous professional development initiatives. They will uphold a commitment to delivering consistent, high-quality professional development programs across all qualification and assessment requirements.

Skills and Qualifications

• Have a recognised Level 5 qualification in teaching, training or Learning and Development and/or extensive demonstrable experience of working in an adult educational or learning and development environment: including a full understanding of the’ learning process’, with experience/understanding of performance and 'learning needs analysis’.
• Be able to demonstrate proven experience of management and delivery of a planned programme of activity which incorporates training or assessment requirements and resource allocation but is adaptive and flexible to change as needed. This would allow you to forecast and be aware of changes to demand and provide effective solutions to meet those requirements.
• Have excellent interpersonal and influencing skills with the ability to communicate difficult and challenging messages effectively across all levels of an organisation and externally with various governing bodies, College of Policing, Awarding Organisations, and providers, e.g., CMI, City and Guilds.
• Be able to identify training and development needs and as a result design bespoke training and development interventions that meet changes to required standards performance or behaviours, to enhance organisational capability, utilising the training commissioning process.
• Can evidence developed evaluative skills to interpret data, qualitative and quantitative information to ensure that the highest quality in training and development programmes is maintained; systematically reviewing effectiveness, noting areas of success/ improvement, in line with organisational training strategy.

Benefits

• A competitive salary with yearly increments.
• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
• Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
• Company sick pay.
• Competitive local government pension scheme.
• Job related equipment supplied, as required.
• Free onsite parking at many police sites throughout the counties.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
• Development and training opportunities available.
• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.
• Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).

To Apply

If you feel you are a suitable candidate and would like to work for the police, please click apply to be redirected to their website where you can complete your application.

In line with their vision and values as an inclusive organisation, they welcome application from all backgrounds and experiences.