Quality Assurance Manager – Main Contractor

Quality Assurance Manager – Main Contractor
Croydon, London (with hybrid working and travel to our sites)
Who Are Walter Lilly
Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties.
This year, the Company celebrates its 100th anniversary since our establishment in 1924.
Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK’s most recognisable listed attractions to cutting-edge contemporary structures.
Due to the planned retirement of our current QA Manager, we are looking for a suitably qualified replacement to join us on a permanent, full-time basis to continue our drive for excellence in everything we do.
The Benefits

• Salary commensurate with experience
• Yearly discretionary performance bonus in December
• Car allowance plus reasonable travel expenses
• 26 days’ annual leave per annum increasing with service plus Bank Holidays
• Two volunteering days per annum
• Private medical insurance, personal accident cover
• Pension scheme (up to 10% employer contribution)
• High-quality training and continuous personal development opportunities
• Reimbursement of fees for one relevant professional body membership
• Flexible and hybrid working patterns where appropriate
• Fresh fruit, a monthly team meal, social events, and long service rewards
• Cycle to work and electric car leasing schemes

The Culture
At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We recognise the expertise of those who have been with us for many years whilst investing in the next generation of rising industry stars, combining invaluable experience with fresh, innovative thinking.
We are an Equal Opportunities Employer committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected, and supported to reach their full potential. We strive to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness.
Walter Lilly is committed to looking after its people and offers a range of health-related benefits including wellbeing days, an Employee Assistance Programme and support from in-house trained Mental Health First Aiders. We are also passionate about improving the local communities in which we operate, targeting tangible social value outcomes that make a meaningful difference to everyday lives and the environment.
The Role
As a Quality Assurance Manager, you will ensure the projects we deliver are of the required standard and we are achieving or exceeding our contractual obligations and client expectations. As our Quality Assurance Manager, you'll coordinate the activities and audit our projects to ensure we deliver the required quality standards set on all our projects. We are proud of our ISO 9001 accreditation and the role will involve ensuring that our BMS and procedures maintain our accreditation. Working with production staff, you will implement quality procedures, manage risks and conduct regular training for quality and compliance.
You will also review and report on installations, improve subcontractor performance, build relationships with customers and staff, and mentor site managers on Quality planning, programming and progress monitoring.
About You
To be considered for this role of Quality Assurance Manager, you will need:

• Proven experience in a similar role or Quality Assurance within a construction or building restoration environment
• Extensive technical construction knowledge
• The ability to plan, programme and organise
• Great leadership and influencing abilities
• Excellent communication skills
• Training and coaching skills

Other organisations may call this role Clerk of Works, Construction QA Manager, Site QA Manager, Quality Assurance Lead, Construction Quality Manager, Quality Control Manager, or Quality Assurance Team Manager.
How to Apply
So, if your skill set matches the above and the prospect of helping deliver some of the country’s finest projects appeals to you, please reach out via the button shown.
Your application will be processed by Walter Lilly and interviews will be conducted on a rolling basis as suitable candidates apply. We therefore encourage you to submit ASAP to avoid missing out.