Quality Assurance Manager

The opportunity has arisen to join an industry leader in UK’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe.

We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe.

We are seeking a highly skilled and detail-oriented Quality Assurance Manager to join our team. The successful candidate will be responsible for overseeing and implementing Quality Assurance processes to ensure the delivery of high-quality products or services. As a key player in our organization, the Quality Assurance Manager will lead efforts to establish, maintain, and continuously improve quality standards.

Develop and implement a comprehensive Quality Assurance strategy aligned with organizational goals and objectives.

Collaborate with cross-functional teams to establish quality metrics, goals, and targets.

Design, implement, and manage robust Quality Assurance processes to ensure product/service conformity and customer satisfaction.

Conduct regular reviews of processes to identify areas for improvement and optimization.

Develop and execute test plans, test cases, and testing protocols to validate product functionality and performance.

Oversee inspection processes to ensure incoming materials and finished products meet quality standards.

Liaise with suppliers about defects and implement improvement plans.

Establish key performance indicators (KPIs) for quality and monitor performance against established metrics.

Generate regular reports on quality metrics, trends, and areas for improvement.

Stay informed about industry regulations and standards, ensuring that quality processes comply with relevant requirements.

Collaborate with regulatory affairs teams to support regulatory submissions and compliance activities.

Lead investigations into quality issues, conduct root cause analysis, and implement corrective and preventive actions.

Collaborate with cross-functional teams to address systemic quality issues and prevent recurrence.

Develop and deliver training programs to ensure that employees are equipped with the knowledge and skills necessary to maintain quality standards.

Foster a culture of quality awareness and continuous improvement.

Collaborates with others.

Stepping up to address difficult issues, saying what needs to be said.

Taking an active role in the growth of yourself and others.

Consistently achieves results, even under touch circumstances and empowers others to do the same.

Seeing ahead to future possibilities and translating them into breakthrough strategies.
Qualifications:
Bachelor's degree in a relevant field (e.g., Quality Assurance, Engineering, Life Sciences).

Proven experience in Quality Assurance, with a track record of implementing and managing quality processes.

Strong analytical and problem-solving skills, with attention to detail with experience in applying problem solving methodologies, e.g. 8D, 3C.

Excellent communication and leadership skills.

Familiarity with relevant quality standards and regulatory requirements.

Experience with quality management systems and tools.

Certification in Quality Assurance (e.g., ASQ Certified Quality Engineer) is a plus.

If you are a results-driven professional with a passion for ensuring high-quality products or services, and if you thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join us as we continue to uphold and elevate our commitment to delivering excellence.
Alternative Heat is an equal opportunities employer.

With over 17 years of experience within the Commercial Offsite Fabrication industry, Alternative Heat have established themselves as a market leader in this sector.
Located centrally between Dublin and Belfast our 8.5 acre Head Office and feabrication facilities, which are fully equipped with overhead cranes and 8,000m² of workshop floor area, provide an ideal factory construction environment which is reflected in the high quality solutions we offer.
We employ a strong team of design engineers, CAD technicians, contracts managers and skilled trades personnel who utilise their vast industry experience to assist in the design, fabrication and delivery of our bespoke MEP solutions, which we supply throughout the UK and Ireland.