AddressDescription
The QC department is vital to the running of Lush Manufacturing in making sure we are using the best quality and freshest ingredients that meet our high standards at all times. The department is responsible for checking and taking samples of nearly 800 raw materials and packaging items upon delivery into the busy and vibrant warehouse. Excellent communication and collaboration with all departments within Lush Manufacturing, including our global markets and extending to suppliers and product inventors is key. We have a small but very friendly and hardworking team with a good eye for detail in order to strive for making sure the raw materials and packaging we use is of the very best quality for production.
Responsibilities
- Taking samples of and following procedures for checking the quality of all raw materials of all deliveries received in the warehouse.
- Quality assess each delivery, packaging and raw material.
- Registering samples in the database.
- Print QC labels with all mandatory details.
- Performing organoleptic tests and learning how to run tests of raw materials on the laboratory equipment.
- Store samples of all raw materials for 1 year in case of discrepancy and resolve any quality-related issues.
- Adding new material samples and updating the Master Sample Library and relevant google sheets.
- Carry out annual master sample sign offs.
- Build relationships and liaise with production rooms, procurement team and product developers over QC issues via email and in person.
- Continue updating documentations e.g specification sheets, MSDS, Certificate of Analysis for all raw materials.
- Record data and compose information into regular reports.
- Communicate with global factories, customer service and suppliers.
- Liaise with the testing team and suppliers regarding extensions on the shelf life of raw materials.
- Support the Creative buyers and R&D team.
Desired Skills
Our ideal candidate will have:
- A passion for learning
- Great computer skills
- Raw material knowledge is advantageous
- Commitment and drive to succeed
- Good knowledge of QAD
- Planning and organisational skills
- Ability to act decisively
- Problem-solving capabilities
- A good eye for detail and observational skills
- Excellent time management and communication skills
- Ability to work under pressure and meet tight deadlines
- Ability to work in a team and motivate others
- Self-confidence
- Ability to work in a logical, systematic manner
Diversity Matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
About Lush
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
In the UK we currently have offices located in Poole, Dorset and Soho, London.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
In the UK we currently have offices located in Poole, Dorset and Soho, London.
