Quality Dispense Technician

Our Tennent’s Northern Ireland business has been serving the pubs, restaurants, and clubs of Northern Ireland for decades with our famous Tennent’s Lager and Magners brands, along with a host of big-name agency brands, which are all firm favourites with customers. Our team work in partnership with hospitality customers to offer the best range and service in the industry, to help our customers and their businesses thrive and keep ahead of the competition.

About the role

Tennent's NI is looking for a Quality Dispense Technician to join the Brands Dispense team! You will be reporting to Quality Dispense Team Leader, where you will be primarily be responsible for organising and carrying out installation work and undertake a rota of routine servicing and maintenance of beer, cider, wine, draught cocktails & carbonated soft drink dispense equipment to ensure the highest quality and standard of product dispense. 

What you’ll be doing

• By liaising with the Quality Dispense Team leader, Quality Dispense Technicians and Sales you will ensure an effective and efficient Brand Dispense service is delivered.
• You will ensure your own schedule of work is completed in line with pre-determined Key performance Indicators.
• You will undertake additional duties such as site survey’s, assist in the preparation of planned maintenance scheduling, trade information reporting, stock control and periodic equipment census on all dispense equipment.
• You will prioritise and respond to customer complaints and breakdowns associated with dispense equipment or regarding the quality of beer, cider and carbonated soft drinks.  Investigate, diagnose and promptly report problems, and take appropriate corrective action. This may involve investigating and arranging replacement of kegs with Quality control issues and ensure all the correct associated paperwork is completed as necessary with appropriate personnel advised.

About you

• You have a minimum of 2 years previous work experience in a similar role with a basic understanding of refrigeration/electrics/plumbing/mechanical.
• You have a full and valid driving license.
• You are a team play with problem solving & influencing/persuasion skills.

About us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.   

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.   

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.  

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.  

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/