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SalaryJoin Our Vision - Quality Lead Opportunity at Change Grow Live
At Change Grow Live, we embody the belief that every action can create a positive impact in the lives of our Service Users. We operate with unwavering dedication, offering support and respect in a safe and inclusive environment, recognising the uniqueness of each individual. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we strive to fulfill our mission: to help people transform their lives, flourish as individuals, and embrace life to its fullest potential.
Exciting Opportunity: Quality Lead - Tower Hamlets Service
We are thrilled to announce an exciting opportunity for a Quality Lead to join our Tower Hamlets Service. This role is dynamic and impactful, requiring you to undertake a quality improvement and development position. Your responsibilities will include conducting regular and cyclical audits across all aspects of service delivery, identifying best practices, implementing quality improvement plans, and evaluating their impact. In fulfilling these aims, you will keep up to date with quality improvement progress across the sector, emerging evidence-based practice and new legislation including regulation.
Location: Tower Hamlets (Flexible - Part on-site and part remote work)
Hours: 37.5 per week
Salary: £34,700.09 - £36,635.38 plus Inner London Weighting (£4,072.06)
Responsibilities
About the Role:
In this role, you will:
- Improve quality through regular audits of service delivery and governance.
- Identify areas for improvement and formulate robust action plans.
- Collaborate with staff at all levels to implement plans and set up evaluation mechanisms.
- Support the Designated Safeguarding Lead in risk assessment, compliance, and legislation adherence.
- Provide coroner and CQC reports as required by the service.
- Analyse user feedback, complaints, and compliments to implement service improvements.
About You:
- We are looking for someone with:
- Experience in Social Care and the Drug and Alcohol field.
- Knowledge and understanding of the recovery ethos.
- Excellent organisational skills and the ability to prioritise dynamically and long-term.
- Experience in conducting audits and reviews to inform service evaluation and development.
- Proficiency in data analysis and problem prioritisation.
What We Offer:
- 25 days holiday (+ bank holidays), rising annually.
- Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
- Contributory pension scheme.
- A great selection of benefits, including shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development, and progression opportunities.
- Refer a friend scheme with £250 in vouchers for a successful candidate.
If you resonate with these values and are excited about starting your journey with Change Grow Live, we would love to connect with you.
Review the attached Job Description for a detailed outline of responsibilities and Person Specifications.
Let's embark on this transformative journey together.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£34,700.09 - £36,635.37)
ILW / OLW /Fringe
Outer London Weighting (£2,163.27)
Closing Date
15/2/2024
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Sundeep Thandi | sundeep.thandi@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
