Reablement Coordinator

Are you ready to embark on an exciting adventure as a Reablement Coordinator within our vibrant Home Services Delivery Model? Join our dynamic Reablement Team, where enthusiasm and dedication come together to make a real difference in people's lives!
As part of our lively multi-disciplinary team, you'll collaborate with a wide range of professionals, both internal and external to our organisation. Together, we provide not just therapeutic support but a personalised experience in the comfort of individuals' homes, enhancing their quality of life and fostering long-term independence.
As a pivotal position in our service, the role of a Coordinator is to ensure the day-to-day oversight of all allocation within the Reablement service; utilising our staff planning system to organise daily rosters.
Essential skills this role encompasses include;
•Championing excellent customer care
•Proficient in utilising relevant software and tools for administrative tasks, including a rota-scheduling system, document management systems and office productivity systems.
•Ability to efficiently organise and manage tasks and prioritise responsibilities, and maintain systematic workflows to meet tight deadlines whilst working under pressure
•Maintaining accurate and timely records on our IT system to ensure the seamless flow of our service
•Adept at handling administrative responsibilities, demonstrating superb organisational finesse in filing and structuring paperwork for optimal efficiency.
•Ability to handle sensitive information with discretion and maintain confidentiality in all administrative matters.
•Utilising knowledge of the local Peterborough area to allocate staff to clients in the most cost-effective and efficient manner
•Monitoring support staff availability, ensuring the safe and efficient delivery of our service.
•Strong verbal and written communication skills, ensuring clear and articulate interaction
•Problem solving skills, identify challenges, and implement effective solutions with a calm and resourceful approach. contributing to the overall success of our team.
•Embrace a variety of duties that keep our business thriving, and most importantly, make a positive impact on the lives of those we serve.
Join us in Reablement and be part of a team dedicated to providing support and assistance to vulnerable adults within the community!
We are proud to serve the diverse communities of Peterborough and want our workforce to reflect this diversity, which we believe is beneficial for our employees, the organisation and the communities we serve.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.