Reception Host/Hostess

STIL salon Is an award wining colour specialist salon nestled in the heart of Chelsea, West London.

STIL Salon was founded by Christel Barron-Hough 3 times winner of the British Hairdressing Awards Colour Technician of the Year.
This established colour salon is effortlessly stylish with a chic Scandinavian design aesthetics and the team offer a supreme wealth of knowledge and expertise, combined with a unique personal approach deliver high calibre of hair and an exclusive experience for each and everyone.
We are looking for a professional, confident, outgoing and friendly front of house host with fantastic interpersonal skills to join our professional fun team at award winning hair salon in Chelsea.
This role would suit someone that has excellent customer service skills and a natural outgoing personality that enjoys hosting and serving clients.
The applicant needs to be outgoing, friendly, organised and polite with excellent communication skills in fluent English. This role would also be suitable for someone that has had previous customer service experience and is mature.
The applicant needs to be familiar with outlook email and have great email business ettiequte.
A passion for style and fashion would go a long way
This role also requires : previous experience in customer care, time managment, excellent customer service skills, technical skills, being able to multi task, problem solving as well as being organised and working well under pressure.
Applicants need to be professional, mature with previous reception and reception duties or service industry experience is essential.
Job Role and Responsibilities :
Managing front of house
Hosting salon floor
Answering phones and making bookings
Responsible for daily admin duties
Customer care duties
Emailing
Meet and greet customers
Booking meetings and events
Staff admin
Job Type: Part-time
Salary: £12.00-£13.00 per hour
Expected hours: 16 - 40 per week
Schedule:

• 8 hour shift
  
• Holidays
  
• Monday to Friday
  
• Weekend availability
  

Supplemental pay types:

• Commission pay
  

Experience:

• Customer service: 2 years (required)