Reception & Office Co-ordinator Part-time

You will be responsible for providing excellent customer service, as the face of the brand to all visitors and guests. Ensuring the smooth functioning of the reception area including Goods In/Post Room and assisting the EA with a range of Office Management responsibilities.
Main Responsibilities:
Reception Management:

• Perform reception duties in an efficient, professional, and courteous manner by:
  • Welcoming visitors and associates in person or on the telephone, answering or referring to inquiries.
  • Directing visitors by using internal directories and tools
  • Maintaining Security by following procedures, monitoring visitor logbook, issuing visitor badges.
  • Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
• Manage the Post Room and associated daily duties efficiently.
• Manage incoming/outgoing daily courier dispatch.

Assist with Office Management:

• Manage meeting room bookings and maintenance to ensure all meeting rooms are in good order, including technical presentation equipment.
• Support with meeting setup including refreshments and catering when required.
• Support the Office Manager with maintaining the central filing systems, e.g. UK Directory, recycling, signing in records, photocopier services, courier services,), franking machine,
• Responsible for ordering office supplies and stationery.
• Assist with reinforcing and contribution to recycling initiatives.

Health & Safety:

• Support with Fire Marshall duties including arranging Fire Drills and ensure the business is compliant with policies.
• Support the Office Manager with managing Head Office H&S requirements, including office security by following procedures and monitoring the visitor's log.
• Updating the H&S and Evacuation plan.
• Monitoring First Aid Kits to ensure they are always fully stocked.

Admin Support:

• Assist Directors when required with travel and hotel bookings.
• Assist Directors when required with Expense processing using Concur.
• Support Office Manager with managing and reconciling Petty Cash when required.
• Raise Purchase Orders using Predict.
• Work with the EA and PA to provide admin support to other areas of the business as required.

Required Knowledge & Competencies

• Experience within a reception or front of house position desirable.
• Experience with a customer focused role.
• A great telephone manner and excellent administration skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Packages - Word, Excel, Outlook, PowerPoint.
• You want to "own" the role and take pride in representing the Business in a professional manner as a Brand Ambassador.
• You are an effective communicator; an active listener and you have great customer service skills.

This is a part-time role, working Monday-Thursday 8.30am-5pm. Please only apply for this role is you are immediately available.

Handle Recruitment is acting as an Employment Business in relation to this vacancy.