AddressReceptionist
£23,000pa plus £4,000pa London Weighting and Excellent Benefits
Based on-site at our Tower Hill Study Centre
Fixed Term Contract for 6 months
Full time Monday to Friday to include two late shifts 11.30am to 8pm **
Read the full job description here
The Opportunity:
At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently looking for a Receptionist for our Tower Hill Study Centre, to join us on a 6 month fixed term contract.
You will be the first point of contact, providing a friendly and professional service, welcoming and greeting all students, staff and visitors. You will be communicating with people in person, over the phone, and by email, and will aim to go ‘above and beyond’ to deliver an exceptional service. You will report in to the Centre Manager, and closely with them and the Head of Centre Operations to support a range of duties which will include some facilities related work with regard to classroom set ups and bookings.
** The two late shifts are worked on a rota basis, during study blocks only.
About You:
We are looking for someone with considerable customer service experience in a student/customer facing capacity, with a passion for helping people to succeed and the willingness to learn new skills. You will need excellent written and verbal communication and interpersonal skills, and be comfortable working in a fast-paced environment, with the ability to prioritise and organise a varied workload. You will also need experience with a range of IT systems. Experience in Higher Education would be an advantage. If this sounds like you, we would love to hear from you.
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
- A generous Aviva pension plan, our contributions start at 7%
- PMI or Healthcare Cashback (dependent on role grade)
- Study any Arden course for free, with generous discount for all family and friends
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other competitive benefits!
Arden’s values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here, or to start your journey with us, click apply!
Closing Date: 31 March 2024
If you are an existing Arden Student or due to start on a course with us, unfortunately you are unable to apply for this role due to a conflict of interest with access to systems.
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position.
At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups.
So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!
