Address
Form of work
SalaryTHE COMPANY
Evolve Housing and Support are a charity providing a range of services to homeless and vulnerable people within London. Providing much more than just a roof - they also offer a place of positive change and growth, enabling people to move on and lead independent lives.
THE ROLE
As the service receptionist, you will be central to keeping the service running smoothly, providing vital support for your colleagues and the customers, by:
- Being responsible for overseeing the referrals to the service and the allocations of rooms;
- Ensuring that the building is kept safe by overseeing the Health & Safety checks every week;
- Often being first point of contact for customers seeking support with a range of different needs;
The Fitze Millennium is a welcoming and warm place to work and you will be supported to flourish in whatever ideas and projects you want to carry out, and career progression is actively encouraged.
A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations and support customers through their processes to access the support they need such as accessing benefits, housing and education.
You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.
THE CANDIDATE
- Customer Service experience, ideally in reception
- Able to commit to shift work - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.
- Comfortable working with vulnerable people
