RECEPTIONIST / OPTICAL ASSISTANT

An exciting opportunity has opened, at our established independent Optical practice in Battersea, for a full time Optical Assistant / receptionist.
We’re looking for a passionate, customer focused individual to join our team making a difference to our clinical and retail friendly practice.
As a RECEPTIONIST / OPTICAL ASSISTANT, you will have great communication skills ensuring that every customer has a great experience when they come to us.
You will be calm, polite and have a professional mannerism and appearance.
You will provide great relaxed customer care, and always be happy to help as each customer makes our business successful and we must ensure they receive the best Eyecare services with us.
The role:
• Reception/ Administration duties – attending to customers, booking appointments, answering the telephone, filing records, data management, opening post, posting with other additional duties as needed.
• Meeting and greeting customers offering excellent customer service and able to explain and sell optical products and eyecare services.
• You must be organized, with a good standard of education, and have good computer knowledge.
• You will be timely and organised.
• You will be smartly dressed (no jeans or trainers, casual wear or mini skirt or mini dresses)
• Performing pre-screening eye health checks
• Ensuring a smooth and friendly handover to the Optometrist.
• Dispensing glasses, frame styling and advising- with training provided from in branch colleagues (external courses available- would be self-funded)
• Assisting with the collections of spectacles, sensibly checking patient data, fitting spectacles- with appropriate training.
• Collecting monies by different forms of payment and accurately recording transactions.
• Repairing spectacles
• Contact lens collections and teaches (with training)
• Practice maintenance with cleaning of spectacle frames, worktop and frame rods and glass shelves regularly.
• Working hours: Monday, Tuesday, Thursday, Friday: 10am- 5.30pm and one hour lunch break Saturday from 9.30am-5.00pm and 30 minutes lunch break. Closed on Wednesday. 33 hours per week. (Non smoking environment)
• Holidays: 28 days per annum – includes Bank holidays and Christmas week closure
• Pay: £12.00 PER HOUR
Full internal training and support will be provided with an initial 1-month trial period leading to a full-time permanent contract if successful on review.
We do not have area for storage of bikes or scooters within our store.
If you are looking for an opportunity to make a difference and can work well independently or as part of a team then please send your CV to us for consideration on the email provided.