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SalaryThis family run business has been working within the kitchen marketplace for many years and are currently recruiting for a Receptionist / Showroom Administrator to be based out of their showroom in Worcester. Working days are Monday to Friday, 10am till 5pm but hope that the successful candidate could be flexible cover Saturdays as and where required (with day off in week).
Duties and responsibilities for the Receptionist & Showroom Administrator:
- Front of house, taking new customer enquiry details in the showroom and entering onto CRM system ready for allocation to a designer
- Meeting and greeting visitors to the showroom building relationships and providing them with information about the company and the products and services available
- Answering all calls into the business and providing relevant information to customers and suppliers, directing calls to correct staff members and departments
- Managing online email enquiries, entering details onto CRM system and making introductory and gathering information and making subsequent follow-up calls
- Booking client and staff appointments onto the shared diary, sending confirmation and reminder emails to clients as well as making phone calls
- Assisting with arranging company events such as sending invites, organising catering and liaising with suppliers
- Ensuring all showrooms have up to date brochures, samples and daily essentials
Skills and experienced needed from the Receptionist & Showroom Administrator:
- Excellent telephone manor, warm, friendly and informative
- Punctual and reliable to open the showroom on time
- Excellent email writing and IT skills
- Strong communication skills both written and verbal
- Ability to establish and maintain effective working relationships
- Excellent organisational skills
- Proactive approach to delivering to time, cost and quality
- Previous experience of working in a similar role
Salary on offer will be c 22k plus holidays and pension. To find out more and apply please send in your CV.
