Address
Form of workHalliwell Jones (Chester) is looking for a Temporary Receptionist to cover a period of maternity leave.
Your role
The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. We provide ongoing training and development together with great career progression opportunities.
Your responsibilities:
- Ensure all customers are welcomed in a friendly manner and their needs identified.
- To control and monitor the telephone system in a prompt and professional manner.
- Ensure every enquiry is handled and responded to in line with the company and manufacturer targeted guidelines, whilst delivering exceptional customer service.
Your profile
- Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
- An outstanding attitude and passion for customer service.
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Strong interpersonal, presentation, organisation and prioritisation skills.
- An enthusiastic, dynamic and team-orientated personality.
- Team player who offers help and support to others with ability to work autonomously.
- Knowledge of computer applications (MS Office, Drive)
Rewards
- 22 days holiday plus bank holidays AND your birthday off!
- 1 car per employee via a salary sacrifice scheme; a brand new BMW or MINI after 6 months of employment
- Family-run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
