Receptionist / Ward Administrator | Lancashire & South Cumbria NHS Foundation Trust

At LSCFT we are passionate about providing high quality patient centred care. We are currently recruiting a forward thinking, reliable and enthusiastic individual to join our administration / receptionist team based at The Harbour Hospital, Blackpool, Fylde Coast Administration locality.
As a vital team member you will provide excellent administration / reception and communication skills and work flexibly in response to the service needs. You will have strong interpersonal and organisational skills, be computer literate and be able to use a variety of systems including Excel and Microsoft Office, possess excellent time management skills along with the ability to manage competing demands and priorities.
This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.
*2 x 30 hour positions available*
This is an exciting opportunity for a committed individual to join the Administrative Team and assist in the smooth running of the service.
This will include:
• Be the first point of contact for the team or department. Greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff.
• Provide day to day support to clinical teams and colleagues.
• Work collaboratively with the appropriate management teams and other departments and ensure that all cases are dealt with in a timely manner.
• Attend and participate in team meetings and administrative service meetings as required.
The successful candidate will have a good all round administration skills/experience and knowledge of customer service. You will be required to work flexibly in response to the needs of the networks administration service, providing cover to various sites as directed by their administration line manager to ensure continuity of a quality service provision.
Lancashire &South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South CumbriaFoundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Please see attached the job description and person specification for more information about this role.
This advert closes on Thursday 25 Jan 2024