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SalaryDuties and Responsibilities (including but not limited to): To request patient case notes from across the Hospital and associated peripheral hospitals. Ensuring Health Record folders are traced to the location held on the hospitals electronic HISS system. Prepare case notes for clinic/day case theatre admission. Reception duties to be covered in a polite and professional manner Admit and process patient attendance within the associated clinics To ensure a referral letter is available within the Health Record folder for new patients attending an outpatient appointment. To add and amend administrative information (e. g updating the patients demographic details) regarding patients both on the HISS/EMIS system and within Health Record folder ensuring both the accuracy and completeness of the information required. To correct in good time any errors discovered to the satisfaction of the Directorate Support Manager. Update the Hospital Information System to reflect the correct patient details Ensure that all duties allocated are completed in a timely and satisfactory manner Offer general support to the Foot & Ankle Secretary. Liaise with, and work in harmony with, other areas of the Trust to promote patient experience To be an integral member of their assigned team. To adhere to the Medical Records Procedures. Answering the phone, taking messages and acting upon the messages for both out patient and day case attendances Constantly review admin processes and consider ways in which to improve them Comply with the job description statement The post holder must comply with all relevant policies, procedures and training requirements To undertake any other ad-hoc activities as directed. Please read the Job Description & Person Specification before applying for this post.
