Receptionist/Administration Assistant

We are currently looking for a passionate and hard working individual who wants to work in a happy modern, family run, private physiotherapy in clinic in Middleton, which offers a wide range of services to members of the general public. Our team is dedicated to providing the highest standard of care for all our patients from the moment of first contact.

We are looking for an individual who shares the same level of dedication and who will thrive working in a friendly team setting dealing face-to-face with patients.

This role is for a 24 hours contract and there is a requirement to cover both early and late shifts, including Saturdays.

Job Summary:

· The successful candidate will provide a variety of reception and administrative duties to assist in the smooth running of the clinics. This will include providing secretarial and clerical support to the clinical team.

· This position is a multi skilled patient facing role and having the ability to multitask and prioritise work load is essential.

· As patients can attend the clinic in pain and discomfort the successful candidate must be empathetic and compassionate in a professional manner at all times.

· The role requires dealing with confidential information and the ability to maintain confidentiality is an absolute must.

· The successful candidate will be the first contact holding a ‘front of house’ position in the clinics and on telephone/email correspondence.

Job Responsibilities:

· Answering telephone calls promptly in courteous and professional manner from patients and other healthcare services.

· Answering telephone/ email enquiries and contacting other healthcare services.

· Managing and monitoring the clinic diary for all therapists.

· Processing payments and invoices for patients and insurance companies along with light daily accounting tasks.

· Directing emails and messages to the correct team members.

· Sending confidential reports and correspondence letters to other professionals.

· Opening/ closing of the clinic premises following company policy.

· Maintaining a clean and tidy reception area.

· You must have excellent interpersonal skills, IT skills and communication skills.

· You must be able to prioritise your workload and use your own initiative.

· Working as a team player and be willing to assist all members of the team.

· The successful candidate will be required to work both early and late shifts along with 1-2 Saturdays 8am-12noon a month. You will be expected to work on flexible basis to provide sickness and holiday cover as required.

· Previous experience is preferable but do not be discouraged from applying if you do not have any.

* Must hold a valid driving license as position will cover both Middleton and Bury clinics.

Job Types: Part-time, Permanent

Pay: £11.50 per hour

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Reception: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person

Application deadline: 31/05/2024