Receptionist/Podiatry Assistant

We are looking for a part-time receptionist / podiatry assistant to join our team for 20 hours per week.

We currently have a team of six podiatrists, and five receptionists / podiatry assistants, across two clinics. This role will be primarily based in our Falkirk clinic but the successful candidate may be required to work in our Bo’ness clinic to cover at times.

We are independent clinic, providing a range of foot health and foot care treatment to paying patients. We treat patients of all ages from babies to the elderly, with a range of needs and abilities.

Our current rate of pay for this role is the national living range at £11.44 per hour.

We provide our team a government-based pension and 28 days holiday entitlement.

Job Description

• The patient journey; Greeting patients on arrival, finalising appointments, and payments

• Answering the telephone and making appointments

• Accurately collecting new patient information and updating current information

• Taking patient to relevant surgery and assisting with shoes and socks if required

• Creating invoices, taking payment from patients and booking return appointments

• Typing Practice correspondence

• Carrying out other general administrative tasks such as photocopying, printing and filing

• Ensuring surgeries, waiting area, toilets and staff areas are clean, tidy, and ready for use

• Ensuring surgeries are well stocked with instruments and equipment required by podiatrists

• Ensuring merchandise displays are clean, fully stocked and priced

• Sterilising instruments

• Cutting materials and dressings

• Assisting the Podiatrists with any other tasks required

• Running errands for the Practice such as to the post office

• Maintaining patient confidentiality at all times

• Adhering to the Practice’s Code of Conduct

Skills required

• Excellent verbal and written communication skills

• Customer service oriented

• Computer literate – Microsoft Word, Excel etc.

• Ability to multi-task

• Attention to detail

• Team player

• Self-motivated

• Ability to show initiative

• Reliable and conscientious

• Professional personal presentation

Essential skills

· Customer service experience

· Healthcare experience

Job Type: Part-time

Pay: £11.42 per hour

Expected hours: 20 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person