Records Assistant

An opportunity is available for a Records Assistant within the Low Carbon Technology (LCT) Team based at Bodmin.

In this role you will provide administrative support services to National Grids Electricity Distribution business, reporting to the Records Team Manager.

You will need to have at least 4 GCSEs OR equivalent in order to apply. Evidence of your qualifications will be required prior to appointment.

*Please note the successful candidate may initially be appointed at a lower salary until all relevant training is complete.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.
About UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Main ResponsibilitiesProcessing Low Carbon Technology enquiries Car Charging, Solar Generation and Heat Pumps for the organisation.

The role could then extend to cover other enquiry types including:

Dealing with both verbal and written enquiries for New Supplies for the Company.
Raising Crown enquiries.
Processing meter move packs & dealing with payments.
Dealing with customer queries relating to service alterations.
Processing LV supply packs.

Although this position is primarily based within the Low Carbon Technology Team, you may be required to assist in dealing with enquiries for the New Supplies Team as required.
The Ideal CandidateYou will be customer focused, self motivated and have excellent verbal and written communication skills which will be required when dealing with both internal and external contacts. You must be reliable, well organised and be able to work as part of a small team, using your own initiative and representing the company positively at all times.

Interviews scheduled 5th & 6th March 2024
About The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
Annual Share Save plan
Contributory private healthcare scheme for you and your family
Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.