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SalaryWhat we’re looking for:
The post holder will work as part of a response team assisting with the resettlement and integration of Syrian & Afghanistan refugee families in Southend. The purpose of the resettlement service is to deal with the practicalities associated with arrival in the UK, moving in, settling and sustaining tenancies onwards.
The role will require candidates to recognise and be sensitive to the psychological and emotional needs of people using the service, but the service is not commissioned to deliver psychological interventions and so the post holder will need to be able to recognise the boundaries of their role and how best to link people to other appropriate services.
Do you have:
A passion for making a real difference to people's lives and supporting people to be independent, safe, healthy and happy?
A non-judgmental, compassionate, kind and empathetic nature?
The resilience to cope with a busy, challenging and emotive job?
Experience of providing support to vulnerable people in either a volunteering or professional role?
If you do, this role is perfect for you!
A bit about the role:
As an Resettlement Outreach Support Worker, you’ll be expected to:
- Provide information, support and guidance to customers to increase their independent living skills. These may include budgeting, support to get into training & education, dealing with tenancy related issues, and signposting to specialist agencies.
- Participate in all parts of the service from the initial referral, being able to confidently triage to the right level of support, completing assessments and crisis support as required and to hold an individual caseload of customers requiring various levels of support living either in the community.
- Encourage customers to recognise the benefit of additional support services related to their mental health, or other health issues and assist with access to these services,
- Plan a structured programme with the customers to reduce the support needed.
- Ensure that customer participation and consultation forms an integral part of the service.
- Support customers to make full use of community facilities, play an active role in their community and take up cultural, recreational, educational and employment opportunities.
- Support customers to develop and maintain positive and effective relationships with their family, friends, carers and other professionals.
- Promote self-advocacy and advocate for all customers.
- Follow all relevant association policies and procedures and undertake any other reasonable requests from your line manager.
This role will require a Enhanced DBS check and will be a minimum of 5 days working in and around Southend.
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.
The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.
We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
Up to 25 days’ annual holiday plus bank holidays
Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
4 x Life Assurance
Competitive salaries that are benchmarked regularly against current market rates
Professional development by access to "paid for" apprenticeship programs and qualifications
Two additional paid volunteering days each year
Family friendly policies
Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Refugee Resettlement Outreach Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
If you need to ask us anything else at all, feel free to drop an email to george.murphy@peabody.org.ukand one of our team will be in touch.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
