Regional Administrator

Regional Administrator
Ref: RCN02357
RCN Newbury Office with hybrid working
£28,998 - pro rata
17.5 hours Part-time
There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As our Regional Administrator you'll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.
In this varied role every day will be filled with possibilities. You will get involved in anything from processing local Rep accreditations to finance system support. We'll look to you to support our Regional Service Manager and Operational Manager to deliver our services to members. It's a great way to build on your skills and experience and develop your potential.
To join us you'll need I.T. skills (such as Microsoft Office packages) good communication skills and, ideally, a background in a relevant area such as customer service or administration.
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible.
What we offer you
We expect you to look after our members and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn't fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver - whether that's to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it's unlikely you will work from home for all your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a supporting statement demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme, we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role, please contact Jackie Brooker, Regional Service Manager on .
For more information about the recruitment and selection process, please contact
Closing date: 28 February 2024.
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessment & interview date: 11 March 2024.
Job Types: Part-time, Permanent
Salary: £28,998.00 per year
Expected hours: 17.5 per week
Benefits:
Company pension
Work Location: In person
Reference ID: RCN02357