Regional Operations Manager - Catering

Purpose of the Role
To effectively manage a portfolio of Catering Contracts whilst maintaining and building excellent client relationships. Strong financial acumen, the ability to ensure excellence in food service and the ability to cascade effectively through the team they control with a mentoring approach.
Key responsibilities:
People /Brand / Relationships
* Actively support, develop and motivate all of the people within your team.
* Coach and mentor, the Unit Managers in the development of their business.
* Actively promote the Company and communicate the brand values throughout the business.
* Recruit well – right people right job.
* Liaise with HR team to ensure wellbeing of all the Company employees
* To develop effective team relationships
* Active involvement of client retention and continual development of existing business.
* Support the sales team on sales visits to site, client presentations and activities to generate new business wins
Financial
* Approach this like it’s your own business
* Involved with setting and delivering company financial targets
* Production of all client budgets
* Production and presentation of MI ensuring the management of all client budgets
* Co-ordination of Relief Managers, their costs and management of their duties
Operational and due diligence
* Be proactive in approach to tackle operational difficulties
* Ensure Quality and monitoring audits are carried out and actioned
* To implement and develop the Company quality standards
* Assist in the co-ordination of all holiday and sickness cover.
* Ensure compliance in Food Safety and Health and Safety at all times in line with company procedure and CSC guidelines.
* Co-ordination of all holiday and sickness cover
* Effective mobilization of new business