Regional Support Officer

Hours: 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequently across the region and occasionally to attend meetings/events across UK

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Our Services and Influencing Directorate is a supportive team, passionate about providing high-quality services to people with arthritis, helping people to take greater control of their condition and to make positive, informed choices to live well with arthritis.

We are looking to develop our services in the Northwest of England to be able to offer services to people living with arthritis and chronic pain.

About the role

The service offers peer-led self-management and physical activity courses both within communities and online. Courses are designed to support people to develop the confidence, knowledge, and skills to live well with their condition.

You will help us to develop and pilot services for young people transitioning from our Young People and families service to adult services.

You will help us to ensure our services reach diverse communities in the Northwest, by co-producing resources and testing ways of working.
You will co-ordinate all aspects of the Versus Arthritis service, including recruiting volunteers, course promotion and building relationships in the community. You will be responsible for supporting volunteers to deliver services, as well as monitoring and evaluation so that we can effectively demonstrate the impact the service is making.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you.

To be successful in the role, you will be committed to the Versus Arthritis values and behaviours as well as having:

• Experience of delivering services within the voluntary sector.
• Experience of supporting volunteers.
• Experience of building and maintaining relationships with local organisations and stakeholders, to develop effective partnerships.
• Experience of service monitoring, evaluation and delivering reports to meet targets.
• Strong communication skills – both written and verbal, and experience of presenting in front of groups of people.
• Strong administrative and IT skills – including MS Excel and Outlook.
• Strong organisational skills and the ability to prioritise work effectively.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).