Address
Salary
Registration Assistant – Warwick
Warwickshire Registration Service provides a statutory service for the registration of births, deaths and stillbirths. We complete registrations of these life events taking place in Warwickshire. We are responsible for the notices of marriage and civil partnership (civil preliminaries) for all Warwickshire residents not just for those marrying or forming a civil partnership in Warwickshire. The service also maintains historical records of these life events providing copy certificates when requested. We are also required to complete the registration of religious marriages that have taken place across the county. We conduct around 2,700 civil ceremonies a year, in both our own venues and 80+ licensed venues approved by the Registration Service.
We’re looking for a Registration Assistant to join our team in Warwick.
The Role
The post will be on a zero-hour contract, there are no guaranteed hours, and we are unable to predict how many hours will be available. The role is to provide cover for planned holidays, sickness and other absences. You will be paid a month in arrears for hours worked. The hourly rate will be enhanced by a percentage in lieu of holiday.
As a Registration Assistant you will advise customers in accordance with current statute, regulation, and instruction, collect and process payments, produce copy certificates and make bookings for ceremonies, legal notice, birth and death registration appointments.
The nature of the work requires flexibility in the hours and days worked as successful candidates will provide cover to the team. Therefore, the post will suit applicants that can be available Monday to Friday. Working days are arranged in advance, except for sickness cover, which may be requested at short notice.
Knowledge, Skills and Experience
To be successful in this role you will need good administrative and customer service experience as well as a good standard of education. It’s important you have good communication skills both verbal and written with clear and neat handwriting and can work accurately with excellent attention to detail. You will be used to working within a team as well as on your own initiative; be resilient, flexible, and able to work with people and confidential information with tact and diplomacy. In addition, it’s important you have good planning and organising skills, and can manage your time effectively and work under pressure. Good IT skills and willingness to attend relevant training courses are also required.
For further information please see the Job Description and Person Specification.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
To discuss the role please contact Diane Lampard dianelampard@warwickshire.gov.uk
Closing date: 21st May 2024
Interview date: 29th and/or 30th May 2024
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
