AddressJob Posted: 5 April 2024
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Full time
- Salary: Grade 7, £26,421.00 to £27,803.00 per annum
- Industries: Customer Service General Office Public Sector
Registration Ceremonies Officer (Ref: 2024_814)
Seaclose Offices, Newport, Isle of Wight
Grade 7, £26,421.00 to £27,803.00 per annum
Contact: For further information or an informal discussion, please contact Janice Lord at 01983 821000 ext. 8564 or via email at [email protected]
Vacancy Reference: 2024_814
Closing Date: 21/04/2024
Contract Type: Permanent
Hours: 37 per week
The Isle of Wight Register Office is looking for a full-time Ceremonies Officer to join our busy team. You’ll be the main point of contact to put together ceremonies and will be expected to be exceptionally organised and have knowledgeable working practice of registration to help our couples put together the ceremony they dream of. You will also take the lead on arranging citizenship ceremonies and attendance at bridal fayres.
No two days are the same in this service and the work is exceptionally rewarding. Our team handles a wide range of enquiries from members of the public covering major life events such as births, deaths, and marriages so you will need to have empathy and sensitivity in all aspects of the job. It’s vital that our team can adapt to the needs of everyone using our service, ensuring everyone feels looked after and supported during these important events in their lives.
As an integral part of this small and friendly team, you’ll demonstrate excellent customer service skills and behaviours as well as product and registration service knowledge when delivering to your customers. You will also need excellent ICT skills as we continue to work more digitally across the service.
If you are great at communicating face to face – both to small and large groups, with an excellent phone manner and sound ICT skills (diary management and email will be a large focus of the role) then we would love to hear from you.
You will need to:
- Have a keen eye for detail
- Be highly organised
- Have the ability to work calmly under pressure
- Have the ability to prioritise your own workload and work flexibly
For further information or an informal discussion, please contact Janice Lord at 01983 821000 ext. 8564 or via email at [email protected]
When you join #TeamIWC you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
For some vacancies (subject to criteria)
- A relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to take up a new role with us
- If you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed
Find out more about working for the Isle of Wight Council and living on the Island here.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.
The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email [email protected]. Please note only applications completed and submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.
Closing Date: 21 April 2024
