Registration Support

Cefnogaeth Cofrestru
Caerdydd/Cyffordd Llandudno* (swyddfa/cartref)
*i'w gadarnhau yn fuan ar ôl adleoli
Amdanom ni
Mae Gofal Cymdeithasol Cymru yn darparu arweinyddiaeth ac arbenigedd ym maes gofal cymdeithasol a’r blynyddoedd cynnar yng Nghymru.
Ein gweledigaeth yw gwneud gwahaniaeth cadarnhaol i ofal a chymorth i blant, oedolion a’u teuluoedd a’u gofalwyr.
I wneud hyn, rydym yn arwain ar ddatblygu a rheoleiddio’r gweithlu gofal cymdeithasol, gwella gwasanaethau, a data ac ymchwil i wella gofal.
Ar hyn o bryd rydym yn chwilio am staff Cymorth Cofrestru i ymuno â ni ar sail amser llawn am gontract tymor penodol tan 31 Rhagfyr 2024. Mae'r rôl hon yn 36 awr yr wythnos gyda rhywfaint o hyblygrwydd.
Y Manteision
- Cyflog o £23,260 - £25,942 pro rata
- 28 diwrnod o wyliau ynghyd â gwyliau banc (pro rata)
- Cynllun pensiwn llywodraeth leol
- Polisi gwaith hyblyg
- Gweithio hybrid
- Polisi absenoldeb teuluol
Pwy ydym ni?
Rydym yn dîm cyfeillgar a chefnogol, ac mae ein gwaith yn helpu i ddiogelu'r cyhoedd yng Nghymru. Rydym yn chwilio am bobl i ymuno â'n tîm prysur o staff Cymorth Cofrestru i gadw'r gofrestr o weithwyr gofal cymdeithasol Cymru yn gyfredol.
Beth mae'r tîm Cofrestru yn ei wneud?
Mae tîm cofrestru Gofal Cymdeithasol Cymru yn gyfrifol am:
- prosesu ceisiadau i gofrestru ar y Gofrestr Gweithwyr Gofal Cymdeithasol
- helpu pobl i gadw eu gwybodaeth gofrestru, er enghraifft eu cyflogaeth a'u data personol yn gyfredol
- helpu pobl i barhau i aros ar y Gofrestr trwy brosesu eu ceisiadau adnewyddu
- cynnal cywirdeb ac ansawdd y data a gedwir ar y Gofrestr
- ateb ymholiadau e-bost a ffôn
- helpu ein cwsmeriaid i ddefnyddio ein porth a'n gwefan ar-lein
Allech chi fod yn rhan o'n tîm?
Rydym yn chwilio am bobl sy'n gallu:
- darparu cefnogaeth dda i gwsmeriaid dros y ffôn a thrwy e-bost gan ddefnyddio Microsoft Office
- dilyn gweithdrefnau a chyfarwyddiadau gwaith ysgrifenedig
- adolygu a phrosesu data'n gywir yn ein system yn unol â'n polisïau
- blaenoriaethu a rheoli eu llwyth gwaith eu hunain 
- gweithio'n dda o fewn tîm cyfeillgar a chefnogol yn unol â'n gwerthoedd sefydliadol
- darparu gwybodaeth i helpu i gynhyrchu adroddiadau ar gyfer pwyllgorau mewnol
Byddwn yn cefnogi eich datblygiad parhaus ac mae gennym record falch o helpu pobl i hybu eu gyrfaoedd o fewn y tîm a'r sefydliad ehangach.
Y dyddiad cau ar gyfer y rôl hon yw 4 Mehefin 2024 gyda chyfweliadau wedi'u hamserlennu ar gyfer 11 Mehefin 2024.
Gallai sefydliadau eraill alw'r rôl hon yn Weinyddwr Cofrestru, Gweinyddwr Gwasanaeth Cwsmer, Cydlynydd Cofrestru, Cynorthwyydd Cofrestru, Cydlynydd Cofrestru a Gwasanaeth Cwsmeriaid, neu Gynorthwyydd Cofrestru a Gwasanaeth Cwsmeriaid.
Felly, os ydych am ymuno â ni fel staff Cymorth Cofrestru, gwnewch gais drwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Mae'r gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.
Registration Support
Cardiff/Llandudno Junction* (office/home based)
*shortly to be confirmed following a relocation
About us
Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on the development and regulation of the social care workforce, service improvements, and data and research to improve care.
We are currently looking for Registration Support staff to join us on a full-time basis for a fixed term contract until 31st December 2024. This role is 36 hours per week with some flexibility.
The Advantages
- Salary of £23,260 - £25,942 pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working
- Family leave policy
Who are we?
We are a friendly and supportive team whose work helps to protect the public in Wales. We are looking for people to join our busy team of Registration Support staff to keep the Register of Social Care Workers in Wales up to date.
What does the Registration team do?
The Registration team at Social Care Wales is responsible for tasks including:
- processing applications for registration on to the Register of Social Care Workers
- helping people keep their registration information such as their employment and personal data up to date
- helping people to remain registered by processing their renewal applications
- maintaining the accuracy and quality of the data held on the Register
- answering email and phone queries
- helping our customers to use our online portal and website
Could you be part of our team?
We are looking for people who can:
- provide good customer support over the phone and by email using Microsoft Office
- follow procedures and written work instructions
- review and process data accurately in our system in line with our policies
- prioritise and manage their own caseload of work
- work well within a friendly and supportive team in line with our organisational values
- provide information to assist in the production of reports for internal committees
We will support your ongoing development and have a proud record of helping people to further their careers within the team and the wider organisation.
The closing date for this role is the 4th June 2024 with interviews scheduled for the 11th June 2024.
Other organisations might call this role Registration Administrator, Customer Service Administrator, Registration Co-ordinator, Registration Assistant, Registration and Customer Service Co-ordinator, or Registration and Customer Service Assistant.
So, if you’re seeking to join us as Registration Support staff, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.