Regulatory And Quality Coordinator

An experienced and qualified Regulatory and Quality Coordinator is needed to join our team at Zoetis, the world's leading animal health company based in Surrey, on a full-time basis. 

As a Fortune 500 company, Zoetis generated revenue of $2.2 billion in Q3 of 2023 with approximately ~13,800 employees!

You will be part of the Regulatory and Quality Department and will report directly to the Regulatory and Quality Manager.

This is an amazing opportunity to join our leading Fortune 500 company and progress your career!

About Us

As the world's leading animal health company, Zoetis is driven by a singular purpose: to nurture our world and humankind by advancing care for animals. After innovating ways to predict, prevent, detect, and treat animal illness for more than 70 years, Zoetis continues to stand by those raising and caring for animals worldwide - from veterinarians and pet owners to livestock farmers and ranchers. 

The company's leading portfolio and pipeline of medicines, vaccines, diagnostics and technologies make a difference in over 100 countries. 

About the Role

You will be a core member of the Regulatory and Quality team, managing and maintaining Marketing Authorisations in line with business goals and legal requirements in the UK.

You will be responsible for supporting and applying the Quality Management System (QMS) and resolving quality-related issues.

Key Responsibilities:

• Manage all applications through the licence process, gathering application documentation, submitting to the UK regulatory authorities, monitor progress against set timelines, take appropriate action to minimise delays and resolve any issues and answer agency questions 
• Work with Zoetis Veterinary Medicine Regulatory Affairs (VMRA) to ensure production of accurate documentation for timely submission to regulatory agency 
• Address all questions from UK regulatory agencies on all applications in collaboration with global, R&D and business colleagues
• Support filing, progressing and completing procedures. Ensure national requirements are communicated to VMRA and adhered to
• Ensure artwork complies with UK licences and veterinary medicines regulations
• Plan and execute artwork change campaigns to align with manufacturing production schedules to maximise the impact of new packaging introduction and minimise packaging write-off costs
• Ensure artwork changes following licence renewals and variations are made in line with published timelines
• Manage the packaging process for new product acquisitions and third-party products in our portfolio, ensuring continuous supply and timely introduction of new packaging
• Update and maintain databases to ensure information is accurate, renewal dates are known and planned, and information is readily communicated to all interested parties
• Maintain IT systems, e.g. SAP, so stock is not blocked for sale and resolve any issues as needed
• Support and help manage the QMS and partner with the business to make documented procedures available to all that require them
• Prepare required documentation for product quality complaints that require Quality / Market Action
• Develop a broad network of contacts - opinion leaders, key influencers, industry consultants, and industry bodies - and maintain good working relationships with them
• Become and be recognised as a Regulatory and Quality expert, contributing to country and cluster programmes 

Required Skills: 

• Analytically minded with strong attention to detail and problem-solving skills
• Exceptional communication skills: written and verbal
• Exceptional relationship management, interpersonal skills and influencing abilities 
• Effective time management, prioritisation and organisational abilities
• Work effectively to deadlines and under time pressures, showing multi-tasking and the ability to meet overlapping deadlines 
• Strong business and financial acumen with a keen commercial mind
• Ability to work well under own direction as well as within a team environment

Required Experience:

• Bachelor's degree in related discipline desired; veterinary, science 
• IT literate; Able to use standard business software, communication tools and Quality management systems
• Experience in animal health (regulatory affairs / quality ideally ) or other regulated industry
• Experience in the workings and practises of industry bodies, e.g. VMD, NOAH desirable
• Understanding of Regulatory and Quality environment and trends

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Quality Assurance Specialist, Regulatory Compliance Officer, Quality and Compliance Coordinator, Regulatory Affairs Associate, QA/QC Coordinator, Compliance and Quality Assurance Officer, Regulatory Documentation Specialist, and Quality Control Coordinator, will also be considered for this role.