Rehoming Coordinator

Company	RspcaSee more
Address	Newport, Wales
Category	Administrative

Job description

A bit about us

2024 is a big year for us as we turn 200 years young! We are proud of our long standing history in campaigning for a better world for animal welfare. We were the first to introduce a law to protect animals and have been working hard ever since to ensure that all animals can live free from pain and suffering.

Are you a great communicator and good with people? Are you an innovative, solutions-focussed thinker? We have a fantastic opportunity for a Rehoming Coordinator to join the small but friendly team at RSPCA's Newport Adoption Centre (inside the Pets at Home store, Newport) to help our animals find their forever homes.

The RSPCA Newport Adoption Centre is in the city of Newport, South Wales and is within easy reach of the M4 just off Junction 24. We are a small centre and care for cats only.

Working hours: Part time, 14 hours per week, 4 week rolling roster with some weekend working required

We role model our values through our people culture and keep connected through regular/daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go!

Are you ready to be part of our journey and make a difference?

Benefits

We offer a wide range of benefits to recognise your contributions at RSPCA.

Great Annual Leave benefits - 25 days annual leave on joining increasing each year to a maximum of 31 days (pro rata for part-time)
Additional Society day around Christmas.
Generous pension scheme
Career development through our in-house Learning & Development training
Charity worker discounts: Access to hundreds of discounts across many retailers, travel, insurance & cinema tickets.

What a day might look like for you

Providing a safe space for animals in the centre, ensuring correct placement of foster animals & coordinating with foster carers to ensure the successful rehabilitation & rehoming of animals in our care.
Attending to the needs of animals at the centre, including feeding, socialising, grooming, administering treatments as directed and monitoring their behaviours.
Liaising with the local RSPCA hospital regarding the transport and intake of animals, discussing their care, health and medical needs & maintaining good records of these.
Interviewing adopters, conducting checks and selecting the most suitable home for each cat depending on their individual needs.
Carrying out admin as required; adoption paperwork, microchip registrations, emails, phone calls, ensuring paperwork is up to date etc.
Providing professional and courteous customer service ensuring all queries are appropriately resolved or directed to the correct department / charity.
Liaising with RSPCA and Pets at Home colleagues to plan and run fundraising and community engagement events in store
Assisting with new volunteers and foster recruitment.

What makes a great Rehoming Coordinator

A familiarity and keen interest in animal health and welfare issues
Experience of animal care work in a voluntary or professional capacity
Experience with behaviours of animals in rescue
Compassion and resilience
Positive, helpful and diplomatic attitude
A full and valid manual UK driving licence
Confident driving in and around London
Good customer service skills
Computer literacy and basic admin skills
Confidence in managing social media platforms
Flexibility to work variable shifts including some evenings and weekends

For more information and to apply, please visit our website using the link below:

https://jobs.rspca.org.uk/jobs/vacancy/rehoming-coordinator-1202-newport-pets-at-home/1220/description/

*Please note we are unable to accept applications via Indeed. Please make your application using the link above*

Final note from us & good luck with your application!

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Should you need any support with your application or interview process please contact resourcingteam@rspca.org.uk

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect

Job Types: Part-time, Permanent

Salary: £19,838.00-£19,953.00 per year

Expected hours: 14 per week

Benefits: