Relationship Director - Mid Market Enterprise, Commercial Banking

The Relationship Director role is based within HSBC Corporate Banking.

HSBC Corporate Banking in the UK provides both domestic and international Commercial Banking services to our existing and prospective clients.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions.

Your key aim as a Relationship Director with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

When joining HSBC you will become a valued member of our team, we take the time to get to know our staff and will support you with professional tailored development opportunities, this includes training to build your knowledge and internal career opportunities which will allow you to progress your career with HSBC.

We can offer you competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Your responsibilities will include:

•    Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.
•    Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community.
•    Supporting customers and placing their needs at the forefront of all that we do, setting world class standards.
•    Seeking new opportunities and nurturing existing relationships to identify new business opportunities.
•    Building a network of business introducers in the local professional and business community. 
•    Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.
•    Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions.

The ideal candidate for this role will have:

•    Experience working in a relevant role within Corporate Banking/Financial Services is preferred.
•    Proven ability in identifying and meeting customer’s needs and generating complex lending both monetary and applying appropriate products and solutions to help customers realise their needs and requirements is essential.
•    Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
•    A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
•    Corporate coverage experience with a knowledge of the UK market is essential.
•    Credit skills and cashflow and asset-based lending experience is essential. 
•    Highly skilled at building and managing complex relationships is desirable.
•    Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines. 
•    Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively.

The base location for this role can be Guildford or Maidstone with a hybrid working pattern available. This role requires an element of travel, so a full driving licence and the ability to travel around the South East is essential.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.