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As a Relationship Manager you will s upport a Relationship Director with the day-to-day management of a portfolio of clients which include lending relationships. This will cover the East of England region in our Corporate Clients segment.
You will demonstrate a client focused approach to deliver day to day operational solutions for existing and new clients, working collaboratively with other areas of Santander UK to achieve this.
The difference you’ll make:
Developing a good understanding of the Corporate Banking sector and keep abreast of the wider economic and business environment
Assisting Relationship Directors with customer & prospective customer plans and originating opportunities
Developing a good understanding of products and services available to support Corporate and Commercial Clients
Giving support to the Relationship Director with the management and monitoring of the customer portfolio including daily account excesses, timely receipt of financial information, annual review process, covenant monitoring and flagging potential risks
Preparing returns analysis on lending deals for customers and prospects; and understand the relationship between risk and return
What you’ll bring:
Proven experience in a Relationship Management role within a Retail or Corporate banking environment
Knowledge of end to end commercial lending processes and onboarding new business clients including Know Your Customer/Anti-Money Laundering processes
It would also be nice for you to have:
Ability to understand financial statements
A digital mindset with experience in using digital tools such as Salesforce, nCino and digital onboardings
Stakeholder management skills
Aspiration to develop within the role and take ownership of Personal Development and building profile. Identify areas of improvement and come up with a development action plan
What else you need to know:
We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
This role is based in Milton Keynes and our current expectation is at least 2 days in an office every week.
If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits
- Eligible for a discretionary performance-related annual bonus
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
- 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
- Share in Santander’s success by investing in our share plans
- Support your favourite causes through charitable giving and our community partnerships
What to do next
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.
