Remote Delivery Coach

Are you passionate about making a difference and helping others?

Would you like to work in a customer facing role and make a positive impact on people and their communities?

Consider the role of a Health & Wellbeing Remote Delivery Coach at Reed Wellbeing!
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. 

Please note - This position is part-time, offering 18 hours per week. The full-time salary will be adjusted pro-rata to account for these hours.

What the job is about:

Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health.
Health & Wellbeing Remote Delivery Coaches are critical to the successful delivery of Reed Wellbeing’s world class evidence-based health and wellbeing behavioural lifestyle interventions. Comprising of both group-based and one-to-one health and wellbeing interventions, the Health & Wellbeing Remote Delivery Coach will be responsible for delivering the NHS Diabetes Prevention Programme, to agreed quality standards in order to support participants in achieving a healthier lifestyle.

Health & Wellbeing Remote Delivery Coaches will be responsible for:

• Effective delivery of the National Diabetes Prevent Programme
• Delivering in accordance with the curriculum, resources and quality standards, they will support and coach participants to achieve sustained behavioural improvements in their lifestyle and health.
• Deliver the National Diabetes and Prevention Programme and other elements of service in a manner that engages and interests all participants.
• Deliver Remote Catch up sessions - Co-ordination of remote catch ups - Health & Wellbeing Remote catch up Coaches will ensure that catch up sessions are delivered to participants within required timeframes.
• Delivering high quality sessions remotely, ensuring they are engaging, of a high standard and ultimately support participants on their journey to successfully completing the Diabetes Prevention Programme.
• Tailored Remote programmes – Delivery tailored remote programmes remotely to participants to the highest of standards ensuring service specifications are met and key outcomes achieved.
• Effectively manage group dynamics ensuring everyone is given the opportunity to actively participate in the programme, ensuring participant confidentiality at all times.
• Utilise coaching techniques to facilitate positive discussions to enable the group to solve problems/challenges for themselves and to constructively address individual or group perceptions/opinions.
• Supporting and Recording of Participant’s Progression through each stage of the participant’s journey the Health & Wellbeing Remote Delivery Coach captures contract-specific data on our Reed Wellbeing systems in order to monitor participant’s progression and outcomes, assure quality and comply with Commissioner reporting requirements.
• Measure, monitor and report on participants’ progress and programme performance as defined by the National Diabetes Prevention Programme.
• Ensure records of participant attendance and progress are thoroughly captured on our Reed Wellbeing systems and are input in a timely and secure manner, with due reference and compliance with information governance standards.
• Conduct reviews with each participant as required by the Reed Wellbeing service guidelines to assess progress, celebrate success and explore activates to support sustained improvement in their lifestyle and health (including signposting to appropriate local health and lifestyle provision).
• Self-development & Continuous Improvement To ensure the programme is performing effectively and to the highest standards, Health & Wellbeing Remote Delivery Coaches are expected to proactively contribute ideas for service improvement and actively and satisfactorily participate in initial training and continuous professional development activities to ensure they maintain up to date relevant skills for their role.
• Attend and participate in both initial training and ongoing continuous professional development interventions to acquire and develop relevant professional competence.
• Maintain up to date and relevant knowledge and skills through proactive continuous professional development activities. Suggest design improvement, or adaptions, or additions to service delivery, through constructive feedback to the senior management team.

What’s in it for you?

Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full range of Reed Wellbeing benefits, which include:

• 25 days annual leave (pro-rata for part time)
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

To be successful in this role we are looking for someone with:

• Required Education Attainments REPS Level 3 Exercise Referral qualification or equivalent; or Level 3 qualification in health improvement or promotion or public health or equivalent (eg. City & Guilds Level 3 Health Trainer or equivalent); or Level 3 qualification in nutrition; or Level 3 Training qualification (eg. PTTLs/Award in Education & Training or equivalent).
• Experience of working with or facilitating diverse participant groups.
• Experience of and/or interest in working with individuals or groups to achieve behavioural or lifestyle changes.
• Experience of/and or interest in delivering group-based health or advice and guidance interventions.

Diversity and Inclusion

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.

Job reference: RinP07976