Our client is a well established, reputable agency and they are looking for a Renewals Negotiator for their office in West London. Experience is ideal but not essential and will offer full training. They do need someone who has excellent customer service and comes from a sales or customer service bakground.
Key Responsibilities for the Renewals Negotiator:
- Regular contact with your local front office to understand local markets to best support your landlord client decisions
- Working closely with your landlords and tenants understanding their needs
- Negotiating tenancy renewals in advance to achieve the best tenancy terms for our clients
- Producing accurate renewal documentation, including specially negotiated clauses,
- Ensuring renewal paperwork is completed in good time by all parties
- Providing professional advice on both renewals and end of tenancy procedures
- Drafting and serving end of tenancy notices in line with legislation
- Spotting business opportunities and maximise cross selling with other departments.
- Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice’, as well as keeping up to date with all new lettings & estate agency legislation.
Skills and Experience
They are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed.
Although previous lettings experience is preferable it is not essential, we have very successful renewal negotiators from a variety of backgrounds our priority is to find a positive individual dedicated to the role.
Salary: £28-32k depending on experience
Hours: Monday to Ffriday 9am-6pm (1 day working from home after probation)
Please apply to Turner Wise Recruitment today and we will contact all successful candidates within 48 hours.