Address
Form of workRepairs Administrator – Part Time
Temporary Opportunity via BRC
Job Title: Repairs Administrator
Location: Camborne, Cornwall (Hybrid working)
Sector: Social Housing
Type: Temporary Contract 6 Months
Rate: £13.45 per hour (PAYE including holiday)
Hours: Part time 20 hours + overtime may be available
BRC are working with a reputable Housing Association to recruit an experienced administrator on a temporary basis for 6 months to support the busy repairs team and contractors delivering works to tenant’s properties
Job Information:
In this role, you will be responsible working closely with the trades team, organising and managing the scheduling of emergency repair work orders, customer appointments and inspections to customer’s properties
Manage inbound and outbound calls to and from tenants regarding repairs to their properties
Manage repairs requests from tenants, booking and scheduling appointments with contractors and re-scheduling when necessary
Liaise with customers on the phone and via email
Answer queries raised by tenants relating to works being carried out, timescales and liaise closely with the trades staff and contractors relating to works
Monitor and maintain the scheduling systems to ensure status updates are received
Maintain and update records on computerised systems, logging information and ensuring data and diaries are up to date and information is accurately logged
Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
Job Information:
Strong administration and organisation skills
Knowledge of using computer systems including Outlook
Customer service experience
For more information on this role call Branwen on (phone number removed) or send a copy of your CV
