Repairs Administrator

Repairs Administrator - Glasgow City Centre
Salary negotiable depending on experience

My client is looking for a Repairs Administrator to join their friendly, fast paced team.
Their structure is aimed at team work, to ensure that the staff gain job satisfaction, and clients expectations are met.
Day-to-day duties include:-

• Answering telephone and email enquiries from homeowners, in a friendly and professional manner, in relation to common maintenance issues
• Raising job orders to contractors to attend to common maintenance issues
• Following up on all open jobs and liaising with contractors for their attendance reports
• Following up estimate requests to ensure estimates are provided by contractors within set timescales
• Reviewing estimates provided by contractors and liaising with internal departments to progress these repairs
• Ensuring all follow up action is done in accordance with internal procedures that meet our Service Level Agreement

Full training and support will be provided.

Ideally, candidates should have similar experience in a repairs role, however, we will consider candidates with similar transferrable skills. All candidates should have strong communication skills, problem solving and organisational skills and be passionate about providing great customer service.
This is a permanent post working Monday to Friday in their City Centre office, with no requirement for weekend working.
Excellent Salary and Annual Leave Package.
Job Types: Full-time, Permanent
Benefits:
Company pension
Schedule:
8 hour shift
Supplemental pay types:
Bonus scheme
Yearly bonus
In the first instance please email your CV