Address
Form of work
SalaryRepairs Advisor
South London
£16p/h
Repairs and Maintenance
Repairs Advisor - must have prior experience
South London - Office Based
Monday - Friday (8:00am - 16:00pm)
Looking for somene to start immediately
The Duties:
The candidate will be answering calls and email correspondence involving repair requests from residents.
These repairs will vary in nature and complexities. Whilst the core part of the role is providing bookings and diagnoses for new repairs, there will be the need to update residents on existing repairs and sourcing information to support the residents.
Providing good customer service at all times.
Dealing with high inbound call volumes.
Ensuring all data is logged accurately and updated accordingly.
Helping to support on customer complaints and finding resolutions to problems on first point of contact.
Work collaboratively with other departments to ensure a streamlined process
Having repairs knowledge would be ideal and Contact Centre experience is vital.
