Repairs SchedulerTemporary Opportunity via BRC
Job Title: Repairs SchedulerLocation: Devon Sector: Local Authority Type: Temporary Contract 6 Months +Rate: £16.32 per hour (PAYE including holiday) Hours: 37 per week Monday - Friday BRC are working with a Local Authority in Devon who are looking to recruit a temporary
Repairs Scheduler to support their property services teams, working closely with customers reporting and logging repairs as raised by tenants Job Information:
- As part of the Property delivery team you will be working in a fast-paced role, responsible for planning and scheduling repairs and logging all works raised by tenants and closing once completed
- Provide a high quality customer service, working with customers and stakeholders to manage repair requests and work closely with the Property Delivery Managers
- Utilising your problem solving skills, you will be managing the responsive repairs cases and operative's diaries, ensuring their works are scheduled to be actioned
- Allocate appropriate appointment slots to ensure all work is completed within target
- Monitor the progress of appointments and liaise with operatives to ensure appointments slots are kept
- Liaise with colleagues in other departments and utilise decision making skills to ensure customers are receiving the best service possible
- Communicate with the Property Delivery Manager about matters of work quality, compliance, timeliness or any issues concerning the operative
- Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
- Update computerised systems and ensuring all works and information is logged correctly
Job Information:
- Strong administration, organisation and decision making skills
- Knowledge of using computer systems including Outlook and DRS systems
- Customer service experience
For more information on this role call Branwen Johns on or apply with an up-to-date CV
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