Repairs Team Manager

About Us…

We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families, and communities.

We have a vision of ‘prosperous people and places’ and we as an organisation understand the importance of looking after our employees. Our workforce are dedicated to reach this vision through ensuring Trivallis is a great place to work and live.

Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? Come and join Trivallis on this exciting journey.

About you…

The successful candidate will :

• Have relevant Skills, Experience and Qualification(s).
• Experience in managing multi-disciplined teams.
• Hold a relevant health and safety qualification(s).
• Have a tenant focussed approach.
• Be able to produce data to manage effective delivery and performance.
• Be able to engage all stakeholders and develop strong relationships.
• Have your own vehicle with a full driving licence.

What you’ll do…

• This position has responsibility for ensuring that the customer receives an excellent value for money service from the work streams they lead.
• Provide your teams the support and direction they require whilst empowering them to make decisions in a safe environment.
• Manage Repairs/Voids maintenance services that are both internally and externally delivered and the associated material suppliers.

What you’ll be responsible for…

• Developing the procedures required to set the Team’s direction, with reference to relevant strategies and policies, establishing mechanisms to monitor compliance with those procedures.
• Supporting the Senior Lead/Director to develop a budget to meet your Team’s activities in the short term, ensuring it represents good value for money.
• Monitoring the Team skills to deliver the services in regard to both the direct trade team and the office staff.
• Ensuring that health, safety and quality obligations are understood and implemented in relation to our homes, the direct delivery teams and through our contracted works.
• Ensuring that the Directorate Management Team and Line Manager are appropriately informed and advised on the activities of your Team.
• Ensuring activities within the void workstream are appropriately planned and administered.
• Being accountable for the performance in terms of targets for quality, volumes and cost in respect of service delivery, customer dissatisfaction, financial controls and other responsibilities to relevant stakeholders.
• Liaising with the local authority and other third parties to enable works activities to be undertaken.
• Ensuring communications are circulated within your team accurately and timely to promote a positive culture and perception of the business.

Benefits...

We are committed to ensuring Trivallis is a great place to work. We are constantly reviewing the benefits that we offer to our workforce. As well as aiming to achieve a positive culture we offer a competitive pay and benefits package, some of which are listed below:

• A generous 30-day annual leave entitlement.
• Local Government Defined Pension scheme, with an Employer contribution of 16.2% of salary
• Health shield cash back plan for you and your family.
• Flexible working.
• Learning and development programme where we invest in your personal development.
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis.

The successful candidate will be subject to a DBS check. 

How to apply...

If you’re interested in applying for this role, then check out the Role Profile and see if you’ve got the skills, experience and knowledge we’re looking for. Further information is available at:

• Trivallis Website

The closing date for receipt of applications is midnight 15th March 2024.          

If you would like to find out more about this role, please contact Simon Cartwright on 07799132236.

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

Thank you for your cooperation and understanding.