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Form of work
SalaryManchester Metropolitan is one of the UK's most popular Universities, with a growing reputation for high-quality impactful research and productive academic and industrial collaborations. The University has clear ambitions to continue to grow both the volume and the quality of its research activities. We recognise that an experienced and effective professional service structure which works in close partnership with academic colleagues is essential to achieve our goals, so we are investing in the staff and resources needed to achieve this.
The role:
We are seeking a professional, motivated and proactive individual to support the Progression Team within Doctoral Services to develop and maintain appropriate business systems and services to support the Doctoral Student journey.
You will supervise Grade 4 administrators and support them in the operational running of and work in collaboration with the wider Operations Team within Doctoral Services to provide expert knowledge and guidance in relation to doctoral degree policy, regulation and compliance in relation to doctoral student administration, with a focus on the Annual Progress Review process and changes to supervisory teams whilst also delivering excellent customer service and contributing to change initiatives. Building and maintaining strong and effective working relationships with a variety of stakeholders at varying levels will be key to this role.
About you:
This opportunity will suit a proactive candidate with excellent communication, interpersonal and organisational skills. You will preferably possess experience of the postgraduate administrative environment, especially within an environment focussed on doctoral research and regulations as well as some experience of successful project delivery and have some practical understanding of supervising a team.
The candidate will have a passion for implementing continuous improvements to business systems and processes to support the provision of outstanding customer service.
Ideally you will have a demonstrable understanding of the UK academic research environment and student administration supported by a good understanding of the academic cycle and knowledge of the broad operational activities that underpin successful doctoral degrees support; however, we welcome transferable skills.
About the Department
Research and Innovation (R&I) is a Professional Services Directorate with responsibility for the central management and delivery of the University's R&I strategy. Made up of four departments; Research Development & Delivery, Research Environment & Impact, Doctoral Services and Business Engagement, staff work collaboratively to provide comprehensive support to faculties across the full breadth of research and business partnerships activities.
The post holder will join the Doctoral Services' Progression Team, supporting the Research Degrees Student Manager to deliver high-quality administrative support for doctoral students.
How to apply:
Please ensure that you include a detailed Covering Letter and CV with your application. You should be clear about how you meet each relevant criterion in the person specification and give evidence of your experience within your Covering Letter.
For an informal discussion about the role, please contact Fiona Commons (Research Degrees Manager) f.commons@mmu.ac.uk.
Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from our local and international communities, in particular people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
