Reservations Administrator

Reservations Administrator
Alexandria
22,682.80
My client is seeking an energetic individual to join their Reservations Team. This role demands exceptional customer service, administrative skills, and telephone communication. You will be the key source of information on the club's facilities, engaging with members and guests via phone, email, and in person. As part of the lively reservations department, you will manage daily tasks and ensure smooth operations. Full, bespoke training is provided. A valid driving licence is essential due to the remote location, adding adventure to this exciting role.
Mon - Fri (40 hours)
1 weekend working in 4
Benefits:
30 days annual leave, increasing to 35 after 5 years
End of Year Bonus
Employee Assistance Programme
Cycle to Work Scheme
Free staff meals
Staff Uniform
Long Service Awards
Main duties include:
Manage communication with members and guests via phone, email, and in-person
Maintain and update member reservation databases daily
Complete daily filing tasks promptly
Provide comprehensive reservation assistance and promote Club amenities
Review and coordinate upcoming reservations
Efficiently handle email correspondence and manage various inboxes
Clearly communicate company initiatives and values
The ideal candidate:
Is an experienced administrator
Has excellent communication skills
Is capable of organising and prioritising personal workload
Has excellent IT skills, including Microsoft packages
This position will suit a candidate who is prepared to work in a fast-paced environment, who works well under pressure and is keen to progress within a successful organisation.
Please apply now or contact me on (url removed) if you need any further information.

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