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Salary5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
We are currently looking for a Reservations Assistantto join our Team.
The company benefits our Reservations Assistant will receive are:
- 33 days holiday per year (including bank holidays)
- Discounted gym membership with Nuffield Health & Gymflex
- Birthday day off
- Monthly well-being days with our Chiropodist, Reflexologist and Masseuse
- Private medical insurance with AXA
- Cycle to Work Scheme
- Employee Assistance Programme - Hospitality Action
- Free English Classes
- Access to a company doctor
- Eyecare vouchers
- In-house industry training
- Sponsored social events
- Season ticket loans
- Retail discounts with Edenred
- Recommend a friend bonus of 750
- Staff Accommodation (subject to availability)
- 20% Staff Discount at Birley Bakery
- Nursery Workplace Scheme
- Free freshly prepared meals on duty
The responsibilities of our Reservations Assistant are:
- Answering the main club line and being the first point of contact for callers to the club.
- Transferring calls internally, taking messages, and passing on to the relevant department / person.
- Taking reservations using Sevenrooms, making cancellations, changes and amendments.
- Take point on alterations to table plans, schedules, sheets, timings on Sevenrooms back of house once signed-off by HOD
The Experience & Qualifications required of our Reservations Assistant are:
- Experience of working in a luxury hotel, restaurant or private member's club advantageous
- Excellent phone manner and organisational skills
- Knowledge of Sevenrooms booking system
- Ability to multi-task Excellent rapport building and inter-personal skills
- Good IT/Admin Knowledge
The working hours:
- You will be based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday
- Sundays always off
The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
If you feel you would like to join us as Reservations Assistantat 5 Hertford Street then apply by forwarding your up to date CV to the link below
