Reservations Coordinator - Part time

I'm recruiting for a Part timeReservations Coordinator to join a well established company based in Manchester!

Daily duties will include:

• Arranging collections with hauliers
• Issuing collection notes.
• Booking with Airlines and checking rates against the quote
• Negotiating to get the best rate available at time of booking
• Call Answering - Ensuring the telephones are answered in a timely and professional manner.
• Handling Customer queries for Export Consignments, both on e-mail and via telephone
• Checking departure of shipments- post flights
• Monitoring and maintenance of Booking, Customer Service and documents outlook mailboxes as and when required.
• To provide admin support for key accounts
• To assist the other Customer Service Agents & Management

Qualifications & Experience

• Excellent customer services skills ideally within an Export environment.
• Excellent time management skills to ensure workloads are completed on a daily basis.
• Good communication skills both written & verbal.

Working hours:

• 3 days per week - Wed, Thurs & Fri 0900am - 1730pm