Residences Concierge Assistant Supervisor

Job description:
The Peninsula London is seeking to hire a dynamic Residences Concierge Assistant Supervisor to join our Residences Team; providing friendly yet efficient service to The Peninsula Residences’ Tenants.
An exceptional opportunity to join our high-profile flagship hotel and residences in London.
The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures.
Support the Concierge Assistants in the service delivery of any manual or otherwise Concierge Assistant tasks.
Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
Anticipate Residents needs and exceed their expectations.
General requirements
Minimum 3 Years Experience in Hospitality or Residential Environment.
Excellent command of English language with confident communication skills. A second language would be an advantage.
Computer li...