Resident Liaison Officer - Chichester

Join a successful team as a Resident Liaison Officer in Chichester!

Are you passionate about building positive relationships, fostering clear communication, and making a meaningful impact in the realm of social housing? If so, we have an exciting opportunity for you to join our dynamic team as a Resident Liaison Officer (RLO) in Chichester.

Our client:

Our client is a leading main contractor specialising in delivering refurbishments and the upgrading of occupied social housing projects. They are committed to delivering exceptional services and maintaining strong connections within communities. As a family-owned business, they value long-term relationships and prioritise the well-being of residents and employees.

Role Overview:

As an RLO, you will play a crucial role in an occupied social housing framework, managing window and roof replacements, External Wall Insulation (EWI), and concrete repairs. Reporting to the Resident Liaison Manager, you will be the key link between the client, site project team, subcontractors, and residents.

Responsibilities:

• Liaise verbally and in writing with residents, ensuring minimal disruption during necessary works.
• Maintain steady workflow for subcontractors by facilitating effective communication.
• Establish positive and trusting relationships with residents, clients, and the construction team.
• Plan visits, access, meetings, and distribute literature to ensure clear communication channels.
• Act as a point of contact for residents' comments, suggestions, and complaints.

As a responsible and inclusive employer, our client is proud of their accolades, including gold accreditation with Investors in People and Disability Confident employer status. They prioritise equality and are dedicated to three ambitious environmental targets for 2025: Zero Waste, Zero Carbon, and Positive Nature Enhancement.

Why Join Them:

• Be part of a team committed to reducing environmental impact in the housing industry.
• Work in a supportive and inclusive environment that values your contributions.
• Play a vital role in building and maintaining positive relationships within communities.
• If you are ready to make a difference and be a part of a forward-thinking organization, apply today to become their Resident Liaison Officer. Together, create thriving communities and a sustainable future.

Apply now and be a catalyst for positive change!