Residential Service Officer

Are you passionate about making a meaningful impact on individuals' lives? Are you dedicated to providing exceptional care and support within a dynamic and compassionate environment? We're seeking a committed Residential Service Officer to join our team and contribute to our mission of empowering individuals to lead fulfilling lives.

At Augusta House, we believe in empowering the individuals we support, giving them the freedom and control they deserve over their own lives. If you're dedicated to providing exceptional care and support within a dynamic and compassionate environment and are committed to empowering individuals to lead fulfilling lives, we invite you to contribute your skills and compassion to our team.

About the role

As a Residential Service Officer, you'll play a pivotal role in our commitment to providing comprehensive care and support. Your responsibilities will include facilitating the delivery of assessed care and support, ensuring that dignity and self-esteem are upheld throughout. You'll actively engage individuals in decision-making processes, nurturing their autonomy and empowerment. Managing challenging behaviours will be a part of your role, creating a nurturing environment that supports individual growth. Encouraging participation in social activities and community engagement will be pivotal in promoting holistic well-being. Additionally, your contribution to care and service planning, attendance at meetings, and valuable insights during care reviews will be integral. Upholding confidentiality is paramount, recognising and honouring the vulnerability of individuals under your care.

This position offers the chance to positively impact vulnerable adults within the community. You'll have the opportunity to apply your intuition and expertise in effectively supporting people, guiding them towards achieving independence. Essential attributes for this role include a solution-oriented mind-set, a commitment to fostering health and independence, and possessing an empathetic nature.

About you

You're someone with a genuine commitment to providing exceptional care, fostering independence, and promoting well-being among vulnerable adults. Your empathetic nature and solution-focused approach enable you to navigate complex situations with ease, ensuring individuals receive tailored support. Your NVQ Level 3 in Care, coupled with experience working with individuals with learning disabilities, showcases your dedication to this field. You're proactive and open to growth, willing to pursue further training to expand your skill set and contribute effectively to our team.

About us

Our team members deserve professional fulfilment and a healthy work-life balance. We prioritise creating optimal conditions and offering comprehensive training to equip you with the capabilities needed to deliver exceptional support, making a tangible difference in our community members' lives. We foster a secure and encouraging work environment, providing consistent supervision, mentorship, and a competitive benefits package.

Why Augusta House?

Meaningful Impact: As a Residential Service Officer at Augusta House, you will play a pivotal role in enhancing the lives of individuals with learning disabilities. Your dedication will directly contribute to their independence and overall well-being.

Empowerment: We prioritise giving the people we support as much control over their lives as possible. Your role will involve fostering independence, encouraging personal choices, and ensuring a safe, supportive environment where individuals can thrive.

Rewarding Work: Experience the satisfaction of knowing you're making a real difference. Every day, you'll have the opportunity to create positive change and inspire those you support.

Ready to be part of an extraordinary team? We strive to be the employer of choice, attracting and retaining exceptional individuals who share our passion for serving Blaenau Gwent's diverse communities. If you are ready to embark on a rewarding journey, fostering independence and enriching the lives of others, Augusta House is the place for you. Join us in creating a nurturing environment where everyone can thrive. Apply now and be a vital part of our mission to empower and support individuals with learning disabilities.

What’s next?

Read the job description and person specification before clicking ‘Apply’ to commence the online application form.  

If you would like an open and informal discussion regarding this role, then please contact: 

Helen Beecham | 01495 305805 | Helen.Beecham@blaenau-gwent.gov.uk

Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.

Closing Date:         11 April 2024– 12:00am, midnight

Interview Date:      19 April 2024