AddressWärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
Did you know Wärtsilä has delivered 76 GW of power plant capacity and more 110 energy storage systems in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Resource Planner, Energy Americas
The Wärtsilä Energy Business – North Region team has a vacancy for a Resource Planner, Field Service. As a Resource Planner, you will be responsible for the coordination and scheduling of all field service activities and training assignments for engineers in North America.
The preferred location for this position is Puerto Rico or Guyana, but remote work from other locations within the United States will be considered.
As a Resource Planner, you will focus on these responsibilities:
- Receive resource requests via Salesforce or common e-mail and allocate engineers as per their profile analysis to field service orders through the Planning Board.
- Support Team Leaders in managing the training, vacation (PTO) and leave requests of engineers, to ensure a good work-life balance among the team.
- Provide the Team Leaders with timely feedback on the performance of engineers.
- Maintain confidentiality of personal details and manage the confidential data platform (CDP) for Field Service Engineers.
- Foster effective communication with internal stakeholders (Sales, Operations, Agreements etc.) in order to meet and exceed company targets.
- Support Operations and Agreement Coordinators with regular feedback from ongoing jobs.
- Prepare and send reports with resource updates/availability to the appropriate teams.
- Contribute to the annual budget preparation, and service forecast evaluations.
- Contribute to the individual performance and development targets of your team.
To be successful in this role, we expect you to have:
- Bachelor’s degree in Business Administration or similar qualifications
- Minimum of 3 years related experience
- Understanding of the Field Service process
- Proficiency with process tools such as SalesForce (CRM), Qlikview and Microsoft Office
- High integrity
- Passion for people
- A team player mentality
- A safety-first mindset
- Excellent communication skills (verbal and written)
- Strong organizational skills
- A passion to deliver results and detail oriented
Why you and us
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.
If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.
For more information about this job please contact Damien Lloyd, General Manager, Field Service, Region North, at damien.lloyd@wartsila.com.
Successful applicant must be authorized to work in the USA without sponsorship.
Eligibility to participate in: the discretionary incentive plan assigned to the level of position upon offer of employment; medical, dental and vision coverage, 401(k) plan and flexible spending accounts, subject to plan terms; Company-paid benefits such as life insurance, short- and long-term disability, subject to applicable waiting periods. Paid time off (PTO) is accrued on a per-pay period basis in accordance with tenure in the Company; a new hire can expect 17 days per year and twelve (12) Company-paid holidays.
We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.
Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Last application date: 23/02/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 240 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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