Resourcing Manager - Contingent Labour

Do you enjoy solving problems and helping teams to meet their resourcing needs?

Can you build connections with stakeholders and manage multiple pieces of work? 

Do you have an eye for detail and the ability to work at pace in a dynamic environment?

Then a role as a Resourcing Manager in our Contingent Labour Resourcing Team could be for you! 

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a key role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

The Resourcing Operations team sits within Defra HR and is responsible for delivering and supporting resourcing strategies and solutions for Defra Core and its arm’s length bodies, the Environment Agency, Natural England, Veterinary Medicines Directorate, Animal and Plant Health Agency and Rural Payments Agency, so that we can deliver our joint and individual organisational objectives.

It is an exciting time to join Defra HR and Resourcing in particular, as we move forward on some exciting plans to improve our service offering to our internal customers.

The Contingent Labour Resourcing Team is part of the Resourcing Operations function.  It supports hiring managers to recruit people with the right skills, into the right roles, at the right time.

As a Resourcing Manager you will:

• Work with Resourcing Business Partners, Hiring Managers, and our suppliers to ensure that vacancies are filled with high quality candidates
• Support Hiring Managers to make recruitment decisions that offer value for money
• Guide and advise stakeholders to make informed recruitment choices based on Defra’s policies and guidance  
• Ensure that vacancy requests are quality assured to meet the required standards
• There is scope to develop the role and we welcome ideas, innovation, and a positive approach to continuous improvement as we strive to achieve our vision of best-in-class status

Duties include but will not be restricted to:

• Building excellent relationships with hiring managers and suppliers to ensure that Contingent Labour vacancies are successfully filled with high quality candidates offering value for money
• Supporting the Resourcing Business Partners with tasks and requests in relation to all aspects of Contingent Labour and collaborating with team members to ensure workloads are manageable and actioned on time
• Raising issues, risks, and proposing potential solutions as they arise to the management team. Implementing solutions to mitigate risks and resolve issues
• Building and maintaining professional networks across Defra group’s internal teams to support continuous improvement and drive best practice
• Responding efficiently and accurately to requests from internal and external customers
• Quality assuring all vacancies in relation to IR35 status and acting as point of contact for all queries relating to Umbrella companies and PAYE (Pay as You Earn) status
• Use data from tracking systems to drive continuous improvements within the team. Ensure that data on systems is accurate data and compliant with confidentiality and GDPR (General Data Protection Regulation) policies
• Using specialist knowledge regarding Contingent Labour recruitment to support hiring managers throughout the life cycle of the worker including recruitment, extensions, IT equipment, and payments
• Managing the queries inboxes, taking ownership of queries, and seeking first time resolution or advice when required within SLAs (service level agreements)