Restaurant Supervisor

Come and join our exciting Garden Room Restaurant team that is located in the stunning historic four-star hotel situated in 500 acres of beautiful parkland. We are part of No Ordinary Hospitality Management that have several sites across the UK including the St Mary’s Guild hall which is a heritage site located in Coventry city’s historic Cathedral Quarter. We serve fantastic quality food, delivering great value and personable service with incredible views and individual character and style. Although taking orders and serving food is of course an important part of the job, this role entails so much more. You are integral to the restaurant when it comes to delivering amazing customer service for our guests, which means you can make one of the biggest impressions and help make our guests feel welcome and at home. You will have the opportunity to make someone’s day – every day. Your primary objective is to create a fantastic and memorable dining experience for all our guests leaving them to want to come back again.

We are looking for an enthusiastic and energetic individual that will share the true passion of the ethos of No Ordinary Hospitality Management to help us deliver the best customer service. This will include restaurant work and shift patterns may vary including evening shifts. Experience is desired but not essential as training will be given and we develop individuals to be the best they can be and help them along their career paths but personality and enthusiasm is a must.

WHAT WILL I BE DOING? AS WAITING STAFF YOU'LL...

• Ensure the correct and efficient running of the Restaurant to a high level of service whilst ensuring that guest’s expectations are always met
• Ensure communication between the restaurant and the kitchen is effective
• The ability to work quick and calmly under pressure
• Must be able to work well individually and in a team
• A passion to engage with guests and deliver exceptional customer service
• The ability to work evenings, weekends and bank holiday
• Greet, serve and look after our guests so they go home happy
• Maintain the highest standards of cleanliness and safety
• Work with our team to create a friendly atmosphere our guests will love
• Be a champion of brand standards
• Ensure you have great menu knowledge, making recommendations to our guests
• Ensuring the smooth running of our restaurant
• To ensure the restaurant is impeccably set and that service throughout is faultless.
• Taking guest orders and delivering food and beverages

Schedule:

• 8 hour shifts
• Weekend work
• Evening shifts

Job Types: Full-time

This is a full-time position working five shifts over seven and will include evening and weekend work.

WHAT DO I NEED?

It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...

• Be a strong leader who can motivate and influence the team to ensure we deliver excellent service every time
• Have a passion for hospitality (if you know, you know!)
• Have a great eye for detail
• Always give great service
• You’ll be a team player with bags of enthusiasm and a big smile
• You’ll take pride in your appearance, and proud to be the face of No Ordinary Hospitality
• You’ll feel comfortable in a fast-paced, busy environment
• Most of all, you’ll have a friendly, positive and proactive manner

What’s in it for you: Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

• Staff discounts for overnight stays & private dining
• Awards & recognition
• Christmas day and boxing day off
• Free parking on site
• Go Ape Discounts
• Discounts at our retail outlets
• EAP Hospitality action
• Birthday Day off
• Annual increase in holiday days

Why not check us out on social media? Search @coombeabbeyhotel on Facebook, Instagram or LinkedIn and find out what it's like to work with us and what amazing services we offer

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay

Schedule:

• 8 hour shift

Work Location: In person

Reference ID: Restaurant Supervisor