Retail Assistant

You will serve a variety of items in our retail unit as a Retail Assistant with Sodexo at Royal Stoke University Hospital, ST4 6QG. This is a perfect 'first job' position, however, if you've got great experience.. we would love to hear from you! Your role is mostly customer-facing and will interact with patients, visitors, and staff delivering outstanding customer service. Your daily encounters with our patients, staff, and visitors can help lessen some of the stress that is often associated with hospitalisation. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:  

Responsible for selling products and operating the till 
Communicate efficiently about stock management to you're line supervisor– from taking deliveries, to replenishing the store and stock rotation
Champion new ways of working within the store through an open mindset and positive attitude
Being proactive with supporting offers, promotions and any loyalty schemes
Carrying out cleaning duties in all aspects of the store and facilities.
Ability and confidence to challenge customers who look under 25 when buying restricted items

What you bring:

If you have some experience in retail, Brilliant! If not? No problem, we can help support you to feel fully confident in your role
Contributing to store sales and cost control 
Good level of product knowledge and services across the store
Good level of digital capability and use of digital tools and applications
Understand customer needs and spot selling opportunities
Adapting to change

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment  
Competitive compensation  
Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  
Package DescriptionRetail Assistant

Are you someone who can deliver that 5* customer service each and every day?  Do you have great communication skills and take pride in the work you do?  If so, then this could be for you!

Hours per week: 37.5 per week
Working:  5 days in 7
Rate of pay: £11.44 per hour

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Royal Stoke University Hospital
About The CompanyAbout Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.