Retail Business Manager

Unique Voice is a nationally accredited social enterprise working frontline in schools and communities across Bristol, South Gloucestershire and the South West.  We deliver creative programmes using the Arts as a medium to make a positive and long-lasting social impact.

Our Business Manager, as part of the Seinor Leadership Team, would provide support with day to day financial management, maintain policy and ensure compliance, maintain a safer recruitment process and ensure excellent communication with the core creative and administrative teams.

Unique Voice is looking to recruit an experienced Business Manager with great communication skills and an understanding and passion to oversee the administrative processes and legal responsibilities to support our creative team in delivering high quality programmes and services throughout the year.  The successful candidate will be part of the core Senior Leadership Team, reporting to the Company Directors and should demonstrate excellent communication skills and the ability to adapt and implement new processes based on changing company needs and outputs.

Key Responsibilities

• Financial:  Monitoring of income and expenditure.  Day to day management of financial issues and accounting systems; preparation of management accounts; budget setting and administration for individual projects; assistance with funding applications
• Policy:  Review and maintain policy documents to ensure compliance with audit requirements and ensure these are reflected in our working practices and across all site locations.  Creation of new policies as required.  Take an integral role in preparation for and engagement with external auditors
• HR:  Undertake HR processes including setting up and maintaining recruitment files, safer recruitment checks, recruitment advertising/interviews, induction, review/appraisal and development of staff; payroll & staff leave co-ordination
• Maintain routine office & business admin including renewals of insurance and subscriptions; health & safety procedures
• Ensure excellent communication with core creative and administrative teams, directors and freelance staff
• Review and proofread reports, evaluations and service documents
• Prepare and distribute service contracts and ensure agreed terms are disseminated to relevant parties 

Qualifications and Experience

Essential:

• Preparation of detailed budgets to improve the cost efficiency of the business
• Managerial experience in a service delivery role and the ability to work with the senior management team to ensure an effective company strategy
• Capability to achieve a recognised management qualification commensurate with NVQ Level 4
• Experience of working with accountancy software packages for day to day use and production of financial reporting
• Knowledge of GDPR, Risk Assessment & H & S requirements

Desirable:

• Preferred experience within an educational setting or an understanding of the legal and moral responsibilities surrounding the provision of services to young people
• Understanding of generating income through funded/grant application process
• Understanding of policy regulation; compliance and quality monitoring processes